Palmetto Link Business Video

Business Video

Video is beneficial to all businesses in a variety of ways. It keeps visitors entertained and informed while waiting to be served, makes breaking news and special announcements readily available, and encourages employees to relax during breaks. Video can even assist employees in staying on top of industry and financial news, giving them information off which they can generate insights to help your business.

Imagine a restaurant, bar, or even hotel without reliable Video services. These businesses need Video to create specific ambiances and atmospheres that attract customers.

Contact one of our Business Sales Representatives at busdirect@prtc.us to start customizing your package today!

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Basic

Caller ID with Name
Speed Dial, Short Codes, Intercom Codes
Automatic Call Back, Automatic Recall
Multiple Call Appearances, Call Waiting, Call Hold, Call Transfer
Call Hold/Park/Pickup
Paging/Intercom Features

Standard

All ‘Basic’ features, plus:
Shared Line Appearance
End User Web Portal
Business Call Manager (BCM)
Receptionist Features
Voicemail
Do Not Disturb
Contact Management
Click to Dial
Desk Phone Customization

Premium

All ‘standard’ features, plus:
Desktop Client
Mobile apps - iOS + Android
Voicemail Transcription
Video Chat
Fax to Email
Call Jump
CRM Integration
Collaboration (Web & Video Conference)
predictable
expenses
With Hosted Unified Communications, there are no surprises. You pay for only what you need.
Focus on your business
No premises-based equipment to install, maintain, or occupy space.
Secure Solution
Your service provider delivers a high quality, reliable solution over our managed network. Superior disaster recovery solution as compared to premises-based PBXs.
integrate with
our apps
Make and receive calls anywhere you have an internet connection.
Leverage
technology
Flexible infrastructure can grow as you grow. Feature upgrades are done in the network - seamlessly.
Easy management
and administration
Admins and users easily control Hosted Unified Communications from any web browser. Tailor calling features to individuals or groups.

Hosted Unified Communications

With our Hosted Unified Communications you can take advantage of over 50 features and multiple phone models.
A full featured web portal allows you to customize how your employees work. Need more? Hosted UC includes Unified Communications features like instant messaging, video chat, presence (co-worker status) and voice to text transcription that integrates across all your devices — desktop, mobile, and tablet. It’s truly the last phone system you’ll ever need.

Business-Level
Features Included:
Admin Portal
Music On Hold
Account Codes
Multi Line Hunt Groups
Call Pickup Groups
Call Logs
Easy Attendant (Auto Attendant)
A la carte Extras:
Premium Attendant
Audio Conferencing
ACD (Call Center) - Agent Seat
Receptionist Soft Console
Call Recording
ACD (Call Center) - Supervisor Seat

Resources

Audio Conference User GuideBusiness ContinuityBusiness UC Voicemail