Managed IT Services

Managed Network Services

We understand how important it is to keep your business operations running smoothly which is why we offer a variety of IT services to local businesses. We offer services ranging from network security to cloud storage solutions. Our services include:

Network Infrastructure

We want to provide your business with the tools it needs to succeed. We offer network infrastructure, such as switches, routers, WiFi, and servers to keep your computers running smoothly. Your business is valuable, which is why we offer surveillance cameras with remote access to protect it from theft. Our surveillance cameras offer reliable 24/7 monitoring by a UL certified trained monitoring team member allowing you to focus on the company’s success rather than worrying about break-ins. We also offer structured wiring to keep your whole business connected and maximizing technology performance.

Domain-Based Business Class Email Hosting

Content Filtering / Network Security

Secure your computer equipment from hackers and data thieves with our network security services. We offer content filtering as well to block inappropriate Internet sites in the workplace to increase employee productivity and prevent misuse. We also offer network and security consulting to help you in building your cybersecurity network.

Managed WiFi

Provide reliable and secure WiFi throughout your business for both employees and clients with Managed WiFi.

Cloud Storage and Data Backup Solutions

Protect your business-critical data from loss or theft with cloud storage and data backup solutions. Our cloud storage and data backup solutions are reliable and secure, giving you peace of mind.

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Basic

Caller ID with Name
Speed Dial, Short Codes, Intercom Codes
Automatic Call Back, Automatic Recall
Multiple Call Appearances, Call Waiting, Call Hold, Call Transfer
Call Hold/Park/Pickup
Paging/Intercom Features

Standard

All ‘Basic’ features, plus:
Shared Line Appearance
End User Web Portal
Business Call Manager (BCM)
Receptionist Features
Voicemail
Do Not Disturb
Contact Management
Click to Dial
Desk Phone Customization

Premium

All ‘standard’ features, plus:
Desktop Client
Mobile apps - iOS + Android
Voicemail Transcription
Video Chat
Fax to Email
Call Jump
CRM Integration
Collaboration (Web & Video Conference)
predictable
expenses
With Hosted Unified Communications, there are no surprises. You pay for only what you need.
Focus on your business
No premises-based equipment to install, maintain, or occupy space.
Secure Solution
Your service provider delivers a high quality, reliable solution over our managed network. Superior disaster recovery solution as compared to premises-based PBXs.
integrate with
our apps
Make and receive calls anywhere you have an internet connection.
Leverage
technology
Flexible infrastructure can grow as you grow. Feature upgrades are done in the network - seamlessly.
Easy management
and administration
Admins and users easily control Hosted Unified Communications from any web browser. Tailor calling features to individuals or groups.

Hosted Unified Communications

With our Hosted Unified Communications you can take advantage of over 50 features and multiple phone models.
A full featured web portal allows you to customize how your employees work. Need more? Hosted UC includes Unified Communications features like instant messaging, video chat, presence (co-worker status) and voice to text transcription that integrates across all your devices — desktop, mobile, and tablet. It’s truly the last phone system you’ll ever need.

Business-Level
Features Included:
Admin Portal
Music On Hold
Account Codes
Multi Line Hunt Groups
Call Pickup Groups
Call Logs
Easy Attendant (Auto Attendant)
A la carte Extras:
Premium Attendant
Audio Conferencing
ACD (Call Center) - Agent Seat
Receptionist Soft Console
Call Recording
ACD (Call Center) - Supervisor Seat

Resources

Audio Conference User GuideBusiness ContinuityBusiness UC Voicemail